Proliferation of RPA softwares
First, the technology was adapted by business process outsourcing organizations. They have been followed by bigger banks and insurance companies. Nowadays, RPA is the most dynamically developing enterprise software segment according to Gartner. The PaaS/Cloud model makes RPA affordable for SMBs.
Users of RPA softwares
Users of RPA software applications are present in telecommunication, logistics, professional services, manufacturing or public services sectors. Almost there is not a single sector where we cannot find successful RPA implementations.